Oriental Rug Cleaning

Professional Oriental and Area Rug Cleaning throughout the Greater Boston Area

Our Processes & How They Benefit Your Oriental & Area Rugs


Step 1: Initial Inspection and Rug Pick Up
We dispatch a Tilton Cleaning & Restoration technician to your home or office to measure as well as pre-inspect your rug. Our technician gives an estimate and, if you are satisfied with the quote, the technician picks up the rug. If necessary, our technician will move your furniture in order to safely pick up the rug. It is then delivered to our Oriental rug cleaning facility.
Step 2: Follow Up Detailed Rug Inspection
Once the rug is in our area rug cleaning facility, a certified rug specialist re-measures it and thoroughly inspects your rug again. The construction of the rug and the type of fiber the rug is made of help determine the cleaning method, cleaning products and drying time. This step also reveals crucial information about the rug's pre-existing condition prior to our Oriental and area rug cleaning. We investigate and document rug damage, such as:
  • Dry and wet rot
  • Mold and mildew
  • Dye stains, color bleeding, discoloration and browning
  • Rug spots, rug stains
  • Fading
  • Worn and rotten fringes
  • Pet odors and waste, such as pet urine, feces and vomit
  • If our inspection reveals that repair is warranted prior to cleaning, in order to prevent further damage, we contact our customer with the information and a recommended course of action
  • When a plan has been determined and approved for execution, the actual area rug cleaning process begins
Tilton Cleaning & Restoration offers Oriental and area rug cleaning throughout Natick, Framingham, Newton, Maynard and the surrounding areas
Step 3: Pre-treament & Pre-vacuuming
Using a very powerful extraction tool that is very gentle to your rug and highly effective at removing literally pounds of dust, dirt and small particles from the rug, which is impossible to remove with your standard vacuum cleaner.  The rug is prepared for cleaning with neutral based pre-spray detergent to begin to loosen the soil and dirt that is attached to the rug and is responsible for giving your rug that "soiled" look in the first place.
Step 4: Clear Water Rug Cleaning, Wash and Rinse
As we test the rug for colorfastness, we determine the degree of moisture the rug requires for best rug cleaning results. Gentle cleaning agents are selected based on rug condition and a clear water rinse washes out all removable stains, dirt and odors. This rug cleaning process is done by hand and is repeated until we are satisfied with the results and until the water that comes out of the rug is totally clear. 5 step fringe cleaning process is designed for heavily soiled white fringes.  It consist of a pre-spray, wash, rinse, final treat and grooming. The process is very effective at restoring that brightness it once had.   
Step 5: Fresh Air Rug Drying
We dry your rugs in a heated dry room surrounded by air dryers. Some rugs are hung to dry naturally, using gravity to pull water out, while other rugs are dried flat. Drying methods depend on rug type.
Step 6: Rug Combing, Brushing and Fluffing
As the rug dries, we use combing, brushing and/or pile fluffing techniques for the most luxurious results.
Tilton Cleaning & Restoration offers Oriental and area rug cleaning throughout Waltham, Westborough, Boston, Medway and the surrounding areas
Step 7: Rug Fringe Cleaning and Grooming
Once the rug is dry, we groom the fringes by putting the final area rug cleaning touches as well as hand combing and trimming the edges.
Step 8: Post Cleaning Vacuuming and Inspection
When rug cleaning is complete, we vacuum the rug again, trim any loose fibers and do one final inspection to make sure the area or Oriental rug cleaning results satisfy our high standards.
Step 9: Optional Application of Rug Fiber Protector, Moth Deterrent and Rug Pad
Per the customer's request and as an optional service, we can apply moth deterrent and fiber protector as well as install non skid pads to prolong the life and beauty of your fine rug.
Step 10: Rug Delivery
Your rug is safely delivered and brought into your home. In addition, we move any furniture that needs to be moved to install the rug properly. Our work is guaranteed. We will do everything to make sure you are 100% satisfied with our rug cleaning,

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Professional Affiliations

Tilton Cleaning serving the community since 1977
(508) 653-1162 | tilton1024@verizon.net | 20 Crest Road, Natick, MA 01760